FAQ
Find quick answers to the most common questions about our lab-grown diamonds, orders, payments, and more.
We’re here to help you make confident and informed choices with ease.
Product Information
Lab-grown diamonds are genuine diamonds with the same chemical, physical, and optical properties as mined diamonds. However, they are sustainably produced in the lab, without negative consequences for nature or people. The diamonds are lab-grown in an environmentally friendly manner, with transparent origins, and under the highest quality standards, and are certified
by GIA/IGI.
Lab-grown diamonds are created using state-of-the-art technology. A distinction is made between two methods: HPHT, a high-pressure, high-temperature process, and CVD, chemical vapor deposition, an innovative plasma process in which a unique rough diamond grows atom by atom.
Even though we can now replicate the conditions in which a diamond is created in a controlled and efficient manner using processes such as CVD and HPHT, the fact remains that every diamond has a unique structure that remains incomparable for eternity, whether from a lab or a mine.
Lab-grown diamonds are classified in the same way as natural diamonds and vary in color and clarity. Our stones always have a color range of E-F, a clarity of VS+, and are delivered with an IGI/HRD certificate starting at 0.50 carat.
Please see our recommendations for determining your ring size.
Order & Shipping
Our jewelry is made after you place your order, with a production time of 4-6 weeks.
All items can be returned free of charge within 30 days. We will refund the
purchase amount within 10 business days of receipt of the return. Please note
that custom-made jewelry is generally excluded from returns.
Payments & Financing
You can pay with PayPal, Apple Pay, KLARNA invoice purchase or installment
purchase, or instant bank transfer. Payment options may vary depending on the country. However, all available options will be displayed when you complete your order.
Through our collaboration with the payment service provider KLARNA, we can offer you this option. This service provider has its own internal terms and conditions for order approval. Once all steps have been successfully completed, your order will be released in our system. Purchases on account can only be made by private individuals with full legal capacity.
Purchases on installments are possible by selecting the payment service
provider "Installment payment with KLARNA" during the checkout process. This service provider has its own internal terms and conditions for order approval. Various terms for installment payments are then available. Once all steps have been successfully completed, your order will be released in our system. Purchases on installments can only be made by private individuals with full legal capacity.